Listening.  Does anybody even know how to do it anymore?  Great article on the subject from Dr. Travis Bradberry.  The lede:  

Listening is a bit like intelligence—most everyone thinks they’re above average, even though that’s impossible.

And listening is a skill you want to be great at. A recent study conducted at George Washington University showed that listening can influence up to 40% of a leader’s job performance.

There’s so much talking happening at work that opportunities to listen well abound. We talk to provide feedback, explain instructions, and communicate deadlines. Beyond the spoken words, there’s invaluable information to be deciphered through tone of voice, body language, and what isn’t said.

In other words, failing to keep your ears (and eyes) open could leave you out of the game.

More here, an excellent weekend read.  Enjoy:

Hat tip David Galowich of Vistage Worldwide, Inc.